Classified Class C? How to Request CSC Reconsideration Within 30 Days

Draft decision first – use it

For medical transitions, CSC usually sends a draft classification decision and invites your response, often within about 14 days (extensions are commonly granted if you ask). Changing a draft is faster and cheaper than overturning a final decision, so respond with evidence.

The 30-day reconsideration deadline

After a final decision, you have 30 days from receiving it to request reconsideration using CSC's A-RECON form. The request must identify the decision and explain why you disagree.

CSC can allow a longer period in some cases, but don't rely on it. Lodge on time, even with a holding submission, and send further evidence afterwards.

Who reconsiders the decision?

• MilitarySuper – referred to the Military Superannuation and Benefits Committee (Rule 76).
• ADF Cover – with input from the Defence Force Case Assessment Panel.
• DFRDB – reconsidered by CSC under the DFRDB Act.

Reconsideration is free.

If reconsideration fails: external review

• MilitarySuper and ADF Cover: complaint to the Australian Financial Complaints Authority (AFCA).
• DFRDB: the Administrative Review Tribunal (ART), which replaced the AAT in October 2024.

AFCA has its own time limits for superannuation complaints. Check them as soon as reconsideration is decided.

What to send with your reconsideration

1. A point-by-point response to CSC's reasons – wrong employment kinds, missed conditions, misread records.
2. Evidence of your function at discharge – dated quotes from your last 12–24 months of records and your separation medical.
3. A demand-by-demand analysis of each job CSC named.
4. Your full skills history – correct any assumed qualifications.
5. A clear statement of the class sought, e.g. "Class A; alternatively Class B".

Learn how the test works in How CSC decides your class.

Frequently asked questions

How long do I have to appeal a CSC classification?

30 days from receiving the decision to request reconsideration.

Can a Class C be reviewed later if I get worse?

No. An initial Class C cannot be reviewed, which is why reconsideration matters so much.

Where do I go after CSC reconsideration?

AFCA for MilitarySuper and ADF Cover; the ART for DFRDB.

Act the day your decision arrives

Send your draft or final CSC decision to VHC as soon as you receive it. Call 0429 146 039 or email reception@vhc.org.au.

General information only; not legal or financial advice. Confirm review pathways in your decision letter.